These terms govern your use of the CroreWin platform. Please read them carefully before you register or place any bets. By creating an account, you confirm that you have read, understood, and agreed to everything on this page.
You must be at least 18 years old to register and play on CroreWin. One account per person is permitted. Providing false information during registration will result in immediate account closure and forfeiture of any balance.
All bonuses are subject to wagering requirements before withdrawal. Wagering terms, expiry dates, and eligible games are stated clearly on each offer. Attempting to abuse bonus terms will result in bonus cancellation.
Deposits are processed instantly via bKash, Nagad, and Rocket. Withdrawals are reviewed and processed within 24 hours. CroreWin reserves the right to request identity verification before releasing any withdrawal.
CroreWin provides deposit limits, session controls, and self-exclusion tools. Players who show signs of problem gambling may have restrictions applied to their account for their own protection.
You are responsible for keeping your login credentials secure. CroreWin will never ask for your password. Any activity carried out under your account is your responsibility unless you report unauthorised access immediately.
CroreWin may update these terms at any time. Continued use of the platform after an update constitutes acceptance of the revised terms. We will notify registered players of material changes via email or in-platform notification.
Important: These Terms and Conditions form a legally binding agreement between you and CroreWin. If you do not agree with any part of these terms, you must not use the platform. By registering an account, you confirm that you are 18 years of age or older and that you accept these terms in full.
Welcome to CroreWin. These Terms and Conditions ("Terms") apply to all users of the CroreWin platform, accessible at crorewin.live. CroreWin is an online casino and sports betting platform operated for players in Bangladesh, offering casino games, live dealer tables, sports betting, bingo, and arcade titles.
By accessing or using any part of the CroreWin platform — including browsing the site, registering an account, making a deposit, claiming a bonus, or placing a bet — you agree to be bound by these Terms. These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and CroreWin.
If you have any questions about these Terms before registering, please contact our support team at [email protected] before creating your account.
To register and use CroreWin, you must meet all of the following requirements:
CroreWin reserves the right to request proof of age and identity at any time. If a player is found to be underage, all winnings will be forfeited and the account will be permanently closed. Any deposits made by an underage player will be returned to the original payment method after verification.
Each player is permitted to hold one account only on the CroreWin platform. Duplicate accounts — whether created intentionally or accidentally — will be closed, and any bonuses claimed across multiple accounts will be voided. If you have accidentally created a duplicate account, contact support immediately to resolve the situation.
When registering, you must provide accurate and complete information including your full name, date of birth, email address, and phone number. This information is used to verify your identity, process payments, and communicate with you about your account. Providing false or misleading information is a breach of these Terms and will result in account closure.
You are responsible for maintaining the confidentiality of your username and password. CroreWin will never ask you to share your password with anyone, including our support team. If you suspect that your account has been accessed without your authorisation, you must notify us immediately at [email protected] and change your password without delay.
Tip: Use a strong, unique password for your CroreWin account and enable any available two-factor authentication options. Never share your login details with anyone, even someone claiming to be from CroreWin support.
CroreWin accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method.
Deposits are credited to your CroreWin account in real time under normal circumstances. If a deposit does not appear within 15 minutes, please contact our support team with your transaction reference number and we will investigate promptly.
CroreWin uses secure payment processing and does not store your full payment credentials on our servers. All transactions are encrypted using industry-standard SSL technology.
Withdrawal requests on CroreWin are processed within 24 hours of submission under normal operating conditions. Withdrawals are paid to the same payment method used for your most recent deposit, subject to verification requirements.
Before your first withdrawal — and at any point thereafter at our discretion — CroreWin may request identity verification documents. These typically include a government-issued photo ID and proof of your registered payment method. This is a standard anti-fraud and anti-money-laundering requirement and is not a reflection on any individual player.
Please note: If your account balance includes both real money and bonus funds, real money is always wagered first. Only funds that have cleared all applicable wagering requirements are eligible for withdrawal.
CroreWin offers a range of bonuses and promotions including welcome bonuses, reload bonuses, free spins, cashback offers, and VIP rewards. Each promotion has its own specific terms, which are published on the relevant offer page. The general rules below apply to all bonuses unless a specific promotion states otherwise.
CroreWin reserves the right to modify, suspend, or cancel any promotion at any time. If a promotion is cancelled after a player has already opted in, any bonus funds already credited will remain valid under the original terms unless fraud or abuse is suspected.
All games available on the CroreWin platform are provided by licensed third-party game providers. Each game operates according to its own rules, which are accessible within the game interface. CroreWin does not modify game outcomes and has no influence over the results of any individual game round.
In the event of a technical fault during a game round — such as a disconnection or server error — the round will be resolved according to the game provider's standard fault resolution procedure. CroreWin will not be liable for losses resulting from technical faults that are outside our reasonable control, but we will always work to resolve disputes fairly and promptly.
The following activities are strictly prohibited on the CroreWin platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
CroreWin employs fraud detection systems that monitor all accounts and transactions. Suspicious activity is flagged automatically and reviewed by our compliance team. We cooperate fully with law enforcement agencies when required.
CroreWin reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that a player has breached these Terms or engaged in fraudulent, abusive, or illegal activity.
If your account is suspended pending investigation, you will not be able to log in, deposit, withdraw, or place bets during the suspension period. We aim to complete all investigations within 14 days and will communicate the outcome to you via your registered email address.
You may also request to close your own account at any time by contacting [email protected]. If you close your account voluntarily, any real-money balance will be returned to your registered payment method after standard verification checks. Bonus funds are forfeited upon voluntary account closure.
CroreWin is committed to promoting responsible gaming. We provide a range of tools to help players stay in control of their gambling activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options.
These tools are available directly from your account settings and take effect immediately or within 24 hours depending on the type of limit. Increasing a limit requires a 24-hour cooling-off period before the change takes effect. Decreasing a limit or activating self-exclusion takes effect immediately.
If you believe you may have a gambling problem, we strongly encourage you to use our self-exclusion tool and seek support. Full details of all responsible gaming tools and resources are available on our Responsible Gaming page.
We care about your wellbeing. Gambling should always be entertainment, not a way to make money or escape problems. If it stops being fun, please use our responsible gaming tools or contact our support team for help.
CroreWin collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.
We do not sell your personal data to third parties. We share data only with service providers who assist us in operating the platform — such as payment processors and game providers — and only to the extent necessary for those services. We may also share data with regulatory or law enforcement authorities when legally required to do so.
To the fullest extent permitted by applicable law, CroreWin shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.
CroreWin does not guarantee that the platform will be available at all times or free from errors. We will make reasonable efforts to maintain platform availability and resolve technical issues promptly, but we cannot be held responsible for losses resulting from downtime, technical faults, or circumstances beyond our reasonable control.
Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
CroreWin reserves the right to update or amend these Terms at any time. When we make material changes, we will notify registered players via email and/or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.
Your continued use of the CroreWin platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with the amended Terms, you must stop using the platform and may request account closure as described in Section 9.
The date at the top of this page reflects when these Terms were last updated. We recommend reviewing this page periodically to stay informed of any changes.
If you have any questions, concerns, or complaints about these Terms or the CroreWin platform, please get in touch with our support team. We aim to respond to all enquiries within 24 hours.
For responsible gaming support, please visit our dedicated Responsible Gaming page where you will find self-help tools and guidance on seeking additional support.